AUSTRALIA
We provide FREE standard shipping to anywhere in Australia! For express shipping please email sales@myburrow.com.au.
Please make sure you check that your address is correct before submitting the order.
PLEASE NOTE COVID-19 MAY BE CAUSING SHIPPING DELAYS WITH OUR COURIERS. WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS OR DISRUPTIONS.
STANDARD SHIPPING (METRO AREAS*) 2-7 BUSINESS DAYS
EXPRESS SHIPPING (METRO AREAS*) 1-2 BUSINESS DAYS
PROCESSING TIME
Please allow 1-2 business days for our team to pick and pack you order.
Shipping time frames are in addition to our processing times.
NEW ZEALAND
EXPRESS SHIPPING – Delivery is estimated to arrive within 1-2 business days* to metro areas.
STANDARD SHIPPING – Delivery is estimated to arrive within 3-6 business days* to metro areas.
USA
** Please note – Please shop on our USA website here if you are shipping to the USA.
DELIVERY TIME
All orders to USA are sent Express via DHL and should be received within 3-4 business days*.
DUTIES
* Duties/GST/Taxes paid at checkout, nothing extra to pay at customs *
* Duties/GST/Taxes is NON-REFUNDABLE once your parcel has shipped *
TRACKING YOUR ORDER
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel.
We cannot guarantee that you will receive your package within the expected time frame as estimated delivery dates are used as a guide only. MyBurrow® can also not be held responsible for any delays, missing, lost or stolen packages sent by our couriers. If there is an issue with your delivery, please contact your courier service directly.